Washi Tape Australia
ABN: 32 164 602 439
POSTAGE WITHIN AUSTRALIA:
- All paid orders received by 12pm will usually be posted same day, or next business day.
- Please select Tracking Option (at the Checkout) if you want tracking for orders less than 500g
- All orders (excluding Express Post) which include a wide tape greater than 15mm will be posted as a parcel and have a fixed shipping cost of $8.50 regardless of weight (max 10kg)
- All orders (excluding Express Post) above 500g will be posted as a parcel with a fixed shipping cost of $8.50 (max 10kg)
- We will usually send items in their original packaging whenever possible, but for untracked shipping orders, we reserve the right to remove some items from their packaging, and re-pack them with due care, so as to pass the great shipping savings to you.
Standard Post Shipping Cost
(All Tracked Orders include Insurance to $100)
Order Weight No Tracking Tracking
Up to 120g $4.00 $8.00 (optional)
121g to 240g $6.00 $8.00 (optional)
241g to 500g n/a $8.00
501g to 10kg n/a $8.50
Express Post Guarantee has been suspended by Aust Post, but according to Australia Post website, it is still the quickest shipping. Please refer to Aust Post website for latest shipping updates and Terms & Conditions.
Express Post Shipping Cost
(All Tracked Items include Insurance to $100)
Order Weight Including Tracking
Up to 500g $13.99
Up to 1Kg $15.99
Up to 3Kg $18.99
Up to 5Kg $24.99
Above 5Kg $31.99
Washi Tape Australia will not be held responsible for any shipment delays incurred by Australia Post.
The Express Post delivery timeframe will commence from when order is collected by a courier, posted over the counter at an Australia Post retail outlet, or dropped off in a yellow street post box by Washi Tape Australia.
Shipping is usually done on the same day that the order is received (if received by 12pm) or next business day.
Shipping will only be done when payment for the order has cleared into our bank account.
We are currently shipping overseas only to USA, Canada, New Zealand, PNG and South Pacific islands from Polynesia, Melanesia and Micronesia groups.
Expected delivery - 10 to 15 days (Please refer to Australia Post website for updated shipping timeframes)
The following international shipping conditions will apply:
- Flat shipping rate of AUD$13.50 (approx. USD$10.00)
- All international orders will be posted as International Standard Air with tracking and Insurance
- Orders posted to you within 24 hrs of payment received into our account
- Track online on Australia Post website and your local postal service.
- Tracking includes email notifications (confirmation when parcel is posted, when it arrives in the destination country and when it's delivered)
MONEY BACK GUARANTEE:
Washi Tape Australia will refund customers with 100% money back guarantee if they are not satisfied with any of the products they have purchased from us. Simply return all unwanted items for refund on those items subject to the conditions below:
Conditions: For full money back guarantee, please ensure that the items are returned within 30 days. The items need to be returned in the same near new condition as they were posted from Washi Tape Australia to the customer, or with minimal usage of faulty washi tapes. Planners, Notebooks and Journals must be returned unused and sealed for any refund.
The refunded amount does not include any shipping costs.
Please keep safe the tracking number and Aust Post receipt of proof of lodgement. In the event the returned items are lost or damaged in transit, Washi Tape Australia will need proof of lodgement of returned items to make a claim against Aust Post.
If you require a Tax Invoice for your order, please request it in the "Notes" section during the check-out process or email your request to:
Although all care is taken in packing items prior to shipping, Washi Tape Australia will not be held responsible, nor replace or refund orders delayed, lost, damaged or stolen whilst in transit. However, we will contact Carrier company and request investigation if order has a tracking number.
Subject to the Australian Consumer Law, Washi Tape Australia does not accept liability for any consequential or indirect loss or damage arising due to any failure related to our products and service.
Subject to the Australian Consumer Law, Washi Tape Australia reserves its right, in its sole discretion to cancel any order (in full or in part) and refund all monies owing to the customer.
Washi Tape Australia reserves the right to use any carrier to transport the orders to our customers, but predominantly we use Australia Post. Please refer to the Australia Post Terms and Conditions relating to their shipping services.
Washi Tape Australia product photos are used to represent as close to as possible the products on sale. However, on rare occasions there may be slight variations to colours due to different batches from supplier, as well as lighting used for photography purposes.